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Return Policy

100% Satisfaction Guarantee

Deliciou offers a 100% satisfaction guarantee and provide free returns to our customers. We are so confident you will love our products that we offer you a full refund if you are not happy with our products.

Swap to another flavour

Like one flavour more than the other? Please request a return-form from us, fill it out and send it to us together with the seasoning flavours you want to swap. We are more than happy to send you back your favourite flavours for free, and we'll even pay for the postage to send it to you.

Full refund

To be eligible for a full refund you need to request a return-form from us to fill out and send to us together with the products in your order. Once we receive your shipment we will process your full refund within 5 business days. Note that your bank may spend multiple days processing the transaction in addition to our processing days. We will refund you 100% of the amount you paid us in your order. There are no return charges involved. We offer FREE returns, which means we don't charge any return fees to process your refund or exchange of goods. Note that while we can pay the return postage on a product swap to you, postage to send the products to us is to be paid by the customer and does not form part of our free return policy. 

 

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